All about our delivery services
I need help with the transport company
- I paid for specific delivery service but they arrived late
- The carrier did not honour the delivery promise, what can I do?
- I haven't been contacted to arrange delivery yet
- Can I ask the carrier to leave the package in a safe place in my absence?
- I have contacted the carrier and they have informed me that the package is lost/broken.
- If nobody is home to receive the delivery, what will happen?
I need help with my order
- My parcel is shown as delivered, but I never received it
- When should I expect my order to be delivered?
- Delivery of my order has been delayed
- My package has been sent back, what should I do?
- My order arrived incomplete
- The tracking shows my delivery as stuck, what should I do?