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  1. Alice's Garden
  2. After sale

After sale

My product is within the 2-year limited warranty

  • My product arrived damaged or broken
  • My product has suffered weather damage
  • My product has a manufacturing defect
  • How can I buy replacement parts?
  • My product isn't working anymore
  • My order arrived incomplete
See all 7 articles

My product is out of warranty

  • My product has suffered weather damage
  • My product has a manufacturing defect
  • How much do spare parts cost?
  • I need the assembly instructions
  • My product is not working / My product has broken down
  • How can I get spare parts?

Advice, maintenance and replacing parts

  • Garden furniture
  • Garden tables
  • Pergolas
  • Sun loungers and Deckchairs
  • Parasols
  • Hot tubs and Swimming pools
See all 13 articles

Warranty

  • Hot tub warranty policy
  • Warranty exclusions
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