After sale

My product is within the 2-year limited warranty

• My product arrived damaged or broken
• My product has suffered weather damage
• My product has a manufacturing defect
• How can I buy replacement parts?
• My product isn't working anymore
• My order arrived incomplete

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My product is out of warranty

• My product has suffered weather damage
• My product has a manufacturing defect
• How much do spare parts cost?
• I need the assembly instructions
• My product is not working / My product has broken down
• How can I get spare parts?

Advice, maintenance and replacing parts

• Garden sheds
• Patio heaters
• Barbecues
• Garden tables
• Garden furniture
• Spas and Swimming pools

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Warranty

• Hot tub warranty policy
• Warranty exclusions