My trampoline broke in the wind
It is strongly recommended to use an anchoring kit. During the winter period you should dismantle and store your trampoline away from the poor weather. This type of breakage is not covered by the warranty but you can find replacement kits for sale on our website HERE.
My trampoline's protective spring cover has ripped
Your trampoline's spring cover may need to be replaced if it becomes damaged over time or by external factors.
You can find the spring covers for sale on our website HERE.
I need help assembling my trampoline
Not to worry, here is a TUTORIAL that will help guide you through the process.
Setting up your trampoline
For the perfect location, you need:
- An outdoor, flat, soft surface (no concrete, gravel, tiles etc.)
- Enough space around the trampoline: 2m around on all sides.
- A area that is free of obstacles (fences, walls, pool, swing, slide).
Tips and tricks
First, check the instructions to make sure there are no missing parts.
To assemble, simply follow the instructions step by step and everything will be fine!
We recommend wearing suitable shoes and clothes to avoid injury.
Is the trampoline ready? Before testing it, check that the screws are tight, the springs and the net are well attached and that the trampoline is stable!
How to maximise protection from the spring cushions
It is essential that they are properly attached to the springs and the frame as are great shock absorbers. The cushions are attached to the trampoline frame with elastic straps that must be tied to the springs. We advise you not to over-tighten them to ensure that the trampoline can move correctly.
The anchoring kit
This is essential to stabilise the trampoline during use and to keep it on the ground on windy days.
Tip: If your ground is a bit hard and you can't get the sardines in, dig a small hole and pour water into it. The water will be absorbed and the soil will receive the sardines more easily.
Beware, in case of very strong winds, the anchoring kit will not be enough. Ideally, you should dismantle the trampoline and store it under cover.
Stop rust in its tracks!
Don't worry, the metal parts of your trampoline have been treated with an anti-rust protection. However, it is possible that after prolonged exposure, traces of rust may appear. Stop this from developing further with an at-home anti-rust treatment. This should be applied at the first sign of rust.
Protecting my trampoline
The trampoline should be kept as dry as possible. We advise you to cover it with a protective cover after each use. In winter, snow and low temperatures can damage the trampoline, so it is recommended to store it in a dry and sheltered place.
Disassembly is very simple, just follow the assembly instructions in reverse. Don't forget to inspect your trampoline regularly for wear and tear. The net should be changed after 5 years of use or as soon as it is damaged.
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