My parasol canopy is fading
To avoid premature discolouration of the canopy, it is essential to use the protective cover when not in use.
Canopy discolouration is not covered by our guarantee but you can find replacement parasol canopies and protective covers for sale on our site.
A video tutorial showing how to replace the parasol canopy is on its way.
My LED parasol doesn't light up anymore
Maybe the LED block needs replacing, or the remote control needs a new battery.
You can contact us below to get a quote for any replacement parts needed for your parasol.
Video tutorials to show how to replace the LED block, the remote control and the solar sensor are coming soon.
My parasol doesn't open anymore
It may be necessary to replace one of the parts of your parasol to make it work again.
You can contact us below to get a quote for replacement parts.
Video tutorials to show how to replace the handle, the rope, the hinge and the crank case are on their way.
One of my parasol ribs has broken
Not to worry, you can contact us below to get a quote for the replacement parts for your parasol.
A video tutorial is coming soon to help you with this process.
I need help weighing down my parasol
Don't worry, a video tutorial is coming soon to help you with this.
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